Museum Accessibility

The National Veterans Memorial and Museum strives to make its building, programming, and events accessible to all visitors. For additional information or if you have questions, need assistance, or an accommodation not listed below, please contact Ashley Legg at (614) 427-1143 or email

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All video exhibits are closed-captioned. Pictures and text are provided throughout the exhibit spaces.

Blind or Low Vision Large printbrailleblind

Large print copies of our visitor guide are available at the Welcome Desk. Touch-tours are offered upon request. To arrange one, please contact Ashley Legg at (614) 427-1143 or email her at

Limited Mobility

The Museum is pleased to accommodate those with limited mobility and is accessible via elevators and ramps. For visitors with mobility limitations, please review the additional information below under Access.


All Museum entrances are ADA compliant. Entries on each floor are accessible by ramp, including the Rooftop Sanctuary. Elevator access is available to all three floors.

Visitors using wheelchairs, walkers, or other mobility devices may find the Group Entry easiest to navigate. This entrance is flat and does not require the use of a ramp. Visitors utilizing this entrance will enter on the Museum’s lower level and will need to check-in at the Welcome Desk on the main floor.

Wheelchairs are complimentary and are available at the Welcome Desk.


We are working with industry leaders to ensure the Museum is inclusive, accommodating and welcoming at all times. We are proud to be a KultureCity certified inclusive institution*. Visitors should take note that videos and audio recordings are used throughout exhibitions. Lighting levels are relatively low, to create a respectful atmosphere for reflection, as well as to preserve our artifacts. Strobe lights are not part of our standing exhibits.

*The KultureCity® Sensory Inclusive™ program allows individuals with autism and other sensory needs the ability to see and experience all the things the world has to offer, this certification ensures daily accessibility not limited by tie and location, thus creating an accepting and inclusive community.

For membership information, please contact Sarah Sykes, Membership and Recognition Coordinator at 614-427-1102 or

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